Consumer Privacy & Data Policy
Your privacy is fundamental to our service. Review how Roof Repair Pasadena TX securely collects, manages, and routes your roofing estimate requests exclusively to licensed independent local service contractors.
Our Privacy Guarantees
How we treat your personal contact details, property address, and submitted roof photos:
- Used exclusively to fulfill roofing estimate requests
- Never sold to third-party telemarketers or brokers
- Simple SMS opt-out via text message at any time
- Full data deletion requests honored upon contact
1. Information We Collect
When you use our website, call our dispatch number, or request a free roof inspection estimate, we may collect the following personal and property information:
- Contact Details: Your full name, telephone number, and email address.
- Property Details: Physical service address, city, ZIP code, roof type (e.g. shingle, flat, TPO), and description of roof leaks or storm damage.
- Uploaded Imagery: Photographs or videos of roof leaks, ceiling stains, or hail damage submitted through our contact forms.
- Technical Data: IP addresses, browser types, device identifiers, and page interaction metrics collected via standard web analytics.
2. How We Use & Share Your Information
Roof Repair Pasadena TX is a referral service connecting property owners with independent local roofing contractors. We use your submitted information specifically to:
- Facilitate contact with qualified independent roofing contractors and technicians in your local Pasadena/Southeast Houston service area.
- Schedule physical on-site roof inspections, emergency tarping, and repair estimates.
- Communicate project updates, estimate confirmations, and customer support.
3. TCPA Compliance & Communications Consent
By submitting your telephone number through our contact forms or calling our phone lines, you provide express written consent for Roof Repair Pasadena TX and its network of independent roofing contractors to contact you via telephone calls, automated voice messages, and SMS text messages regarding your service inquiry.
Consent is not a condition of purchasing any goods or services. Message and data rates may apply. You may opt out of SMS communications at any time by replying "STOP" to any text message.
4. We Do Not Sell Your Personal Information
We do not sell, rent, trade, or monetize your personal contact information to unrelated third-party data brokers, marketers, or advertisers. Information is shared strictly with independent roofing contractors solely for the purpose of fulfilling your requested roofing service.
5. Cookies & Tracking Technologies
We use standard session cookies and analytics tools (such as Google Analytics) to improve website performance, monitor visitor trends, and enhance user navigation. You may disable cookies through your internet browser settings without restricting access to core content.
6. Data Security & Storage
We implement industry-standard SSL encryption and technical safeguards to protect your personal data against unauthorized access, loss, alteration, or disclosure.
7. Texas Consumer Rights & Data Deletion
Texas residents have the right to request access to the personal data we hold about them, request corrections, or request complete deletion of their contact records from our referral system. To submit a data inquiry or deletion request, please contact us at info@roofrepairpasadenatx.com.
8. Contact Our Privacy Team
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Roof Repair Pasadena TX
2607 Lilac St, Pasadena, TX 77503
Phone: (346) 783-0077
Email: info@roofrepairpasadenatx.com